Vendor Management - One Medical Passport

How Does Vendor Management Work?

1MP is partnered with TORQ – a HIPAA-compliant vendor management system that enables automated, secure information sharing with vendors in real-time.

Our vendor management solution is a TOTAL solution – meaning it doesn’t just help out reps. With our complete vendor and tray management solution, you can:

Easily communicate with vendor reps through a secure mobile app.
Receive notifications of upcoming cases, case changes, loaner equipment, tray labels and inventory.
Eliminate manual entry for assigning a case to a vendor – TORQ’s automated rules engine automatically pairs reps, rad techs, PT’s, etc. to cases.
Track vendor compliance with pick-up and drop-off windows. With a simple label printer and kiosk in your facility, reps mark trays “in” and “out” as well as tag trays with up-to-date case information. These labels are printed through the Torq portal, so you can check your computer or smartphone to see exactly what reps have done, and when. Photos of what’s in each tray are also included.

How Vendor Management Makes Your Life Easier

Simplified Loaner Tray Management

Gain visibility into the status of loaned equipment and track vendor compliance with pick-up and drop-off windows using the inventory feature.

Sales Rep Management

Get automated, secure information sharing with vendors in real-time. Your team can be confident it has the proper coverage for every surgery, all the time.

Increase accountability

Decrease incidences of missed cases by the vendors and decrease incidences of sets and implants not being at the facility for a case.

No more phone tag with reps

Staff can easily scan TORQ each day to confirm that reps are aware of the case, and that the sets and/or implants will be at the facility for the case.

Decrease labor hours

Because of TORQ's automated rules engine, staff will spend less labor hours on vendor management tasks. This will also result in increased staff satisfaction.

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What our community has to say

“Vendor Management has been a huge improvement… I no longer need to contact vendors for loaner equipment and with the click of a button I can email everyone associated with the case.”

Sarah L.
CPD Manager

“TORQ has decreased the amount of daily phone calls our staff makes to vendor reps as well as the amount of time spent waiting for loaner equipment to arrive at our facility. TORQ has also allowed our reps to take accountability to cover the cases and bring the correct trays/implants to our facility.”

Jamie Bell
Surgical Coordinator

SurgiCare of Miramar

“A quick 5 minute scan of TORQ daily has eliminated an endless game of phone tag with vendors to confirm that they are aware of the case, and that the sets and/or implants will be at the facility for the case.”

Cory Hall, PA-C
Chief Executive Officer

Marin Specialty Surgery Center

Your One Solution to Easy Vendor Management

How Does Vendor Management Work?